Metup SIA Privacy Policy

Last Modified: 2025-05-12


Introduction

This Privacy Policy outlines Metup SIA (“we”, “our” or “the Company”) practices regarding the collection, use, and protection of information from users who access our website at https://metup.lv (“Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for Data Collection

The processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”):

  • Is necessary for the performance of our contractual obligations towards you and providing you with our services.
  • Is required to protect our legitimate interests.
  • Fulfills compliance with legal and financial regulatory obligations to which we are subject.

By using the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

We encourage Users to carefully read this Policy and use it to make informed decisions.

What Information Do We Collect?

We collect two types of information from Users:

1. Non-personal Information:
This is un-identified and non-identifiable information relating to Users, gathered via your use of the Site. This may include aggregated usage details, technical information (such as browser type and operating system, language preference, access time), as well as activity on the Site (pages viewed, clicks, etc.). These help us to improve the Site’s functionality.

2. Personal Information:
This is individually identifiable information that identifies or may identify an individual. For example:

  • Device Information: including geolocation data, IP address, device identifiers (e.g., MAC address, UUID).
  • Registration and Contact Information: when you submit a form, we collect voluntarily submitted details such as your name, email address, phone number, and message contents.

How Do We Receive Personal Information?

We receive your Personal Information from the following sources:

  • When you voluntarily provide personal details via contact or inquiry forms.
  • When you access or use our Site.
  • From third-party services and analytic providers (e.g., Google Analytics, Microsoft Clarity, Built-in analytics tools).

How Do We Use the Information We Collect?

We may use information for the following purposes:

  • Communicating with you, including responses to your inquiries or support requests.
  • Sending you updates and important information regarding our services.
  • Monitoring and improving the functionality and performance of our Site using analytics and engagement tracking.
  • Managing submissions of forms and potential client inquiries.
  • Performing statistical analysis and aggregated reporting to improve our Site and services.
  • Ensuring compliance with GDPR and other applicable regulations.

We do not sell, share, or distribute your information to third parties except as described in this Privacy Policy or when required by law.

Sharing Personal Information

We may share information with trusted providers for:

  • Hosting and operating our Site.
  • Website analytics (Google Analytics, Microsoft Clarity).
  • Storing and processing information on our behalf (e.g., hosting partners).

We may also disclose Personal Information if necessary to:

  • Comply with laws or regulations.
  • Enforce our policies or defend ourselves in legal proceedings.
  • Protect the rights, property or safety of Metup SIA, our users, or third parties.
  • In case of mergers, acquisitions, or other corporate transactions.

User Rights

You have the right to:

  • Access your stored personal information.
  • Request a copy of your information in a machine-readable format.
  • Request correction or erasure of your data.
  • Restrict or object to the processing of your data.
  • Lodge a complaint with a supervisory authority.

To exercise any of your rights, or for further information, contact our Data Protection Officer at: info@metup.lv

Retention

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods depend on the nature of the information and the purposes for which it was collected.

Cookies and Tracking Technologies

We use cookies and other tracking technologies on our Site to improve your experience, analyze website traffic, and track visitor engagement using tools such as Google Analytics, Microsoft Clarity, and Built-in analytics tools.

Cookie Consent

Upon your first visit to our Site, you will be presented with a Cookie Consent banner or pop-up to inform you about our use of cookies and to obtain your explicit consent for non-essential cookies in compliance with the General Data Protection Regulation (GDPR) and ePrivacy Directive.

  • Non-essential cookies (such as analytics or marketing cookies) are only set with your active consent.
  • Essential cookies, necessary for the operation and secure functioning of the Site, will be set automatically and do not require user consent.

Types of Cookies We Use

  • Essential cookies: Necessary for core website functionality, security, and enabling your movement around the Site.
  • Analytics cookies: Help us understand and analyze how visitors interact with the Site (for example, Google Analytics and Microsoft Clarity), so we can enhance usability and features.
  • Functionality cookies: Remember your preferences/settings for a more personalized web experience.

You may manage or withdraw your cookie preferences or consent at any time by adjusting your settings in the Cookie Consent tool (available via the site footer) or through your browser settings.

Cookies do not typically contain personally identifying information; however, data collected via cookies may, in some cases, be linked to information you voluntarily provide via forms. Analytics cookies collect data in an anonymized or aggregated format, and no personal data is shared or sold to third parties.

For further details or to change your preferences, access the Cookie Settings tool at any time on our Site.

Third-Party Collection

This policy only covers information collected by us. If you follow links to third-party websites or share information with others, their privacy policy and terms apply, not ours.

How Do We Safeguard Your Information?

We implement and maintain security measures consistent with industry standards to protect your information. While we maintain security procedures and require vendors to do the same, no system is fully secure, and we cannot guarantee absolute security.

Transfer of Data Outside the EEA

Some trusted data processing partners may be located outside the European Economic Area (EEA). In such cases, we ensure transfers comply with applicable European Commission adequacy decisions or data protection agreements.

Advertisement & Marketing

We may use anonymized website usage data to improve our marketing. We do not serve personalized ads via third-party networks, nor do we sell or share personal data for advertising.

If we send you promotional materials (such as newsletters), you can always unsubscribe using the instructions in the message or by emailing info@metup.lv.

Corporate Transaction

If Metup SIA enters a corporate transaction, information may be shared as part of the merger, sale, or transfer, and the recipient will be bound by this Policy.

Minors

Our Site is not directed at children. We do not knowingly collect information from individuals under the age of 18. If you believe a minor has shared information with us without parental consent, please contact us at info@metup.lv.

Updates or Amendments to this Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page. Continued use of the Site implies acceptance of the revised policy.

How to Contact Us

For questions about this Policy or your information, please contact:

Metup SIA
Reg. No.: 50203265611
Address: Kaiju iela 2, Ventspils, LV-3604, Latvia
Phone: +371 26461188
Email: info@metup.lv